Questions & answers
Straight answers. No fine print.
Six categories, nineteen of the questions we hear most, and a short note on where our stats come from.
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Getting Started
It depends entirely on suburb, size, and seasonality. On our free 30-min call, we model your property against our live portfolio data. For context: our top 4 listings run at 80.7% summer occupancy at an average nightly rate of ZAR 1,130.
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How It Works
Everything operational: listing, pricing, guest comms, check-in/out, cleaning, maintenance, reviews, compliance, reporting. You keep strategic control.
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Money
Zero. We only earn when you earn.
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Risk & Protection
Every booking is covered by Airbnb's AirCover (up to $3M). We handle the claim process end-to-end. We have had 0% host cancellations to date — and we have managed damage claims without a single owner having to lift a finger.
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Global Co-Hosting
Often yes — but only if we have a reliable local partner on the ground. We do not take on a listing we cannot deliver at our standard. Message us with your city and we will tell you honestly.
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Methodology
Every number on this site is pulled directly from Airbnb's host dashboard or monthly CSV exports. Source documents available on request.
Still have a question?
Ask us anything — honestly.
If we cannot answer it confidently, we will tell you. Book a free call or message us on WhatsApp.